Your privacy is very important to us. We want to process your personal data in a legal, correct, and transparent way. This privacy policy explains what personal data we collect and process, respecting the Personal Information Protection and Electronic Documents Act (PIPEDA).
We recommend that you read this information with care so that you know precisely what we use your personal data for. This privacy policy also contains more information about your privacy rights and how to exercise them.
Yakima Chief Hops (YCH) with its registered offices located at Suite 2500 Park Place, 666 Burrard Street, Vancouver, BC V6C 2X8 (Canada)registered in the register of legal entities under number BC1294556, is the one responsible for this privacy policy. Please send us any questions or comments via our Contact Form.
We may amend the privacy policy at any time, for example within the context of changes to our services or the legislation in effect. In the bottom left corner, you will find the version number and issue date. The valid version can be found on our website.
We register all personal data necessary to offer you our services. We hereby respect the principle of minimum data processing. This is the case, for example, when you contact us or enter a customer relationship. The following categories of personal data can be processed:
We will never use your Personal Information in a manner that differs from the purpose indicated upon collection without obtaining your consent prior to such use. The data collected from you may be used in various ways as indicated below:
For those who opt-in to our email list, we will use the contact information provided to communicate information regarding advanced notice of sales, new merchandise, and other YCH news. Email addresses collected at YakimaChief.com are used internally. If you would like to unsubscribe from our email list, please contact us. We will remove your name from our email list within a reasonable period of time. Please recognize that you may receive another email before we are able to remove you.
Your information is never sold or shared with other companies for the purposes of marketing third-party products or services. Your data may, however, be shared if:
Personal data will also be shared with the parent company, Yakima Chief Hops Inc, 306 Division Street, Yakima, WA 98902, located in the US. The parent company will process certain personal data according to Annex I and Annex II.
To process your personal data, we always rely on:
If you want to access the data that we process about you, please let us know.
If you exercise your right of access, we want to provide you with as complete an overview of your data as possible.
It is possible that certain data that we stored about you are not or no longer correct. You may always ask us to correct or complete that data.
If you suspect that we process certain data unlawfully, you can ask us to remove it.
If you do not agree with the way in which we process certain data, you may oppose it. We will respect opposition unless there are mandatory grounds not to do so, which is the case, for example, if we process data to combat fraud.
Some data processing and processes are fully automated without human intervention. We try to impart the logic of this automated process when it is relevant.
If you do not agree with the result of such a fully automated process, you may contact us.
You have the right to ask that the personal data that you provided us with be transferred to you or directly to a third-party. The privacy legislation does have a number of restrictions on this right, so it does not apply to all data.
Always be as specific as possible if you wish to exercise your rights, so we can handle your request concretely and correctly. We do have to verify your identity, to avoid someone else exercising your rights. That is why we will ask for a copy of your ID card if you make such a request.
Do you have a question or a comment, or do you no longer wish to receive certain information? Send us an inquiry via our Contact Form.
Do you no longer wish to receive our newsletter? At the bottom of every newsletter, you will find a link; simply click on it to unsubscribe.
All personal data is stored on Microsoft Azure Cloud and Elastic Path Commerce Cloud Servers in the US. The US Servers have the same and appropriate level of protection as if they were placed in Canada (see also Art. 10).
Data must be stored for the shortest possible time. Yakima Chief Hops stores personal data in function of the nature of the data. We only keep this information for as long as it is necessary for the purposes for which it was collected or on the basis of a contract or legal provision:
Except as otherwise stated in this Privacy Statement, we always keep your Personal Information private and do not share it with third parties. We have established company-wide procedures and systems to keep your information safe. For example:
Sensitive personal information contained in orders placed on the Website are encrypted using 128-bit Secure Sockets Layer (SSL) technology. In order for SSL security to work, you must use an SSL-enabled browser. Secure Socket Layer (SSL) is a technology used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption, and data integrity for secure transactions.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, you acknowledge that:
Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers. We will never ask for sensitive information via email.
A cookie is a small text and number file that is stored in your browser or on the hard drive of your computer. That way we can remember your preferences when using our Website.
Hereby, use is made of so-called functional cookies, which makes the use of the website better for you as a visitor.
In addition, there are non-functional cookies for collecting the statistics of our visitors in order to improve our website in the future.
Another distinction is made between permanent and temporary cookies on the one hand and between direct and indirect cookies on the other.
Cookies are permanent when they remain on the user's computer, even after the user has closed the browser; temporary cookies disappear as soon as the user has closed the browser.
Direct cookies are sent by the website itself; indirect cookies then come from third parties.
Our Website uses cookies and similar technologies to distinguish your user preferences from those of other users of our Website. This helps us to offer you a better user experience when you visit our Website and also allows us to optimize our Website.
Cookies and similar technologies, however, do not allow systematic collection of data that could identify the users of our Website. They only help us to improve the operation of our Website, to understand the interests of our users, and to measure how effective the content of our Website is.
As a result of legislative changes, websites that target Canada are required to request your permission to use or store cookies and similar technologies on your computers or mobile devices. This cookie policy gives you clear and complete information about the cookies we use and their purpose.
Please read our Privacy Policy to become familiar with the privacy rules that apply to the Website. For further information about this Cookie Statement, you can always contact us via our Contact Form.
For further information about removing or blocking cookies, you can visit the following website: http://www.aboutcookies.org/Default.aspx?page=2.
The functional cookies (permanent and direct) on this website register the preferences entered by the visitor (e.g., language choice) and recognize the visitor when they visit the website again. The functional cookies have the advantage that the visitor does not have to enter their preferences again and again, so that the website is easier to use. You can delete these functional cookies via the browser settings. Below you will find the process for this.
This website also uses Google Analytics, a web analysis service provided by Google Inc. (“Google”) for statistical purposes. Google Analytics itself uses cookies to analyze how visitors use this website. The information generated by the cookies about your use of this website (including your IP address, the time when you visit the site, the type of browser you use, the pages you consult, and the files you download) is transferred to and stored by Google on servers in the United States. Google uses this information to compile reports on website activity. Google may not provide this information to third parties unless Google is legally obliged to do so. Google will not combine your IP address with other data that Google has. By using this website, you consent to the processing of the information by Google in the manner and for the purposes described above.
Google adheres to the Safe Harbor principles and is affiliated with the Safe Harbor program of the United States Department of Commerce.
If you do not want data about your website visit to be passed on to Google Analytics, you can download and install the Google Analytics Opt-out Browser Add-on.
These cookies keep track of which pages you visit in order to build up a profile of your online behavior. This profile can be linked to your name, address, e-mail address and the like.
Most internet browsers are set to accept cookies automatically. However, you can delete cookies that have already been placed and refuse to place new cookies via the browser settings on your computer. The way differs per browser.
If you delete or decline these cookies, you may not be able to use all the features of the current website.
Below are lists of the cookies we collect and what information they store:
FORM_KEY - Stores randomly generated keys used to prevent forged requests.
PHPSESSID - Your session ID on the server.
GUEST-VIEW - Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CARTA - link to information about your cart and viewing history, if you have asked for this information on products you have emailed to friends.
STORE - The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE - Indicates whether a customer is allowed to use cookies.
MAGE-CACHE-SESSID - Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE - Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION - Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT - Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS - Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION - Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY - Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION - Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE - Facilitates translation of content to other languages.
_ga - This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, and campaign data, and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.
_gid - This cookie is installed by Google Analytics. The cookie is used to store information on how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected includes the number of visitors, the source where they have come from, and the pages visited.
form.fs_uid - This cookie is set by the provider Fullstory. This cookie is used for session tracking.
CONSENT - These cookies are set via embedded YouTube videos. They register anonymous statistical data. For example, how many times the video is displayed and what settings are used for playback. No sensitive data is collected unless you log in to your Google account, in that case, your choices are linked with your account, for example, if you click “like” on a video.
Version 2 - September 11, 2023