Yakima Chief Hops (YCH) is here to make your ordering experience as seamless as possible. Our business hours are Monday – Friday, 7:00am – 4:00pm (Pacific Standard Time). You can reach us through our Contact Form.
Orders placed on yakimachief.ca may only be shipped within Canada.
An account is not required to place an order. Creating an account is fast, free, and will save you time on future purchases.
Upon shipping, your tracking number will be emailed to you.
We accept Visa, MasterCard, and American Express, and are working to accept PayPal, Apple Pay, and Google Pay as well.
Our goal is to ship your order as quickly and efficiently as possible without compromising quality. We strive to ship orders out within 1-2 business dyafrom the time they've been confirmed.
Please send us your order number through our Contact Form so we can expedite resolution for you.
We are working to accommodate customer pick-up/will call orders and hope to be able to shortly.
All sales are final. If you would like to report and issue with your received product, please connect with us through our Contact Form and include your order number, the lot number(s) of the damaged or defective product(s), and a description of the circumstances.
Please contact us for immediate resolution via our Contact Form.
Please contact us for immediate resolution via our Contact Form.
Please contact us for immediate resolution via our Contact Form. If your package doesn't arrive on the expected delivery date, or your package arrives with something you did not order inside, please contact us immediately. We will do our best to resolve the situation as quickly as possible.